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The ICBA 22/23 executive committee is all in

Independent Banker

At-large director Jill Sung (not pictured), President and CEO, Abacus Federal Savings Bank, New York City. I look forward to getting back in front of our regulators, senators and representatives for face-to-face visits to rebuild personal connections and gain their support during this year’s ICBA Capital Summit.

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CEO Roundtable: Ideas for a successful 2023

Independent Banker

Anita Drentlaw , CEO, president and CFO at $190 million-asset New Market Bank in Elko New Market, Minn. Jill Sung , president and CEO of $325 million-asset Abacus Federal Savings Bank in New York City. Sills: Our bank has about $100 million in new capital. Koger Propst , president and CEO of $3.2

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24 Industries & Technologies That Will Shape The Post-Virus World

CB Insights

Customer service: Customer experience goes virtual with conversational AI. Tech giants aren’t the only companies that have spotted the opportunity in remote diagnostics — some biotech companies have moved quickly to demonstrate value and capitalize on the eased regulations as well. Online grocery.

Industry 101
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We Analyzed 9 Of The Biggest Direct-to-Consumer Success Stories To Figure Out The Secrets to Their Growth — Here’s What We Learned

CB Insights

We identified four larger areas where these companies set themselves apart — in design, how they launch, the customer experience they build, and how they market themselves — and found that they had stories to tell in all of these categories. Build a better customer experience: How to build an end-to-end brand.

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