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5 ways AI can improve customer service

Independent Banker

First, with AI’s ability to mimic human intelligence, community banks can quickly process huge amounts of data to ease customer friction. Then, by monitoring AI as it works, banks can see where their customersexperience can improve. Here are common issues customers experience that AI could improve. “My

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2021 GonzoBanker Awards

Gonzobanker

Simultaneously the bank invested in Paladin Fraud, Trabian Technology, and Chartwell Compliance to provide compliance and risk management solutions in the complex and connected web of fintech partnerships. The Customer Experience Award – Goes to Capital One for moving fleet-footed to react to the new realities of retail banking.

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Stripe Teardown: How The $35B Payments Company Plans To Supercharge Online Retail

CB Insights

This growth has created major opportunities in the payments space, and companies like Stripe — the payments unicorn valued at a masive $35B — are hungry to capitalize on them. These APIs handle everything from acceptance and processing to settlement and reconciliation, while ensuring compliance and security. Source: Stripe.

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