Luxury Retail Finds New Avenues As Brick-And-Mortar Fades
PYMNTS
SEPTEMBER 5, 2019
Look to the Ritz-Carlton in Philadelphia for the freshest evidence of that. Luxury retail is also getting more social, especially in China. Luxury brand s are increasingly using chat app WeChat in China to reach customers and sell big-ticket items. Part of the appeal is that customers can create relationships with brands.
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