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The 2019 GonzoBanker Awards

Gonzobanker

Even with worries around an allegedly discriminatory algorithm, Silicon Valley UX met big bank Wall Street money in slick onboarding that has our attention. Niche Payments Acquisition Award – Goes to City National Bank for its acquisition of FilmTrak. The Branding Name-Thud Award – Goes to BB&T + Suntrust becoming Truist.

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The 2022 GonzoBanker Awards

Gonzobanker

Benson Porter, Boeing Employees CreditUnion – Porter led BECU through an amazing streak of growth in the Pacific Northwest, all while building an innovative, stakeholder-driven brand respected nationally. Goes to Allison Netzer and Liz High for their provocative tome, Think Like a Brand, Not a Bank. talent market. Goes to CSI.

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Lessons From The Failed Chatbot Revolution — And 5 Industries Where The Tech Is Making A Comeback

CB Insights

Chris Messina, inventor of the Twitter hashtag and product designer for Google and Uber, wrote, “[Y]ou and I will be talking to brands and companies over Facebook Messenger, WhatsApp, Telegram, Slack, and elsewhere before year’s end, and will find it normal.”. Crafting a simple UX for a personal finance app is a tall order.