Remove Branding Remove Customer Experience Remove Louisville Remove Retail
article thumbnail

Kroger Rolls Out New Grocery Delivery Offering

PYMNTS

The offering will debut in Houston, Louisville, Nashville and Kroger’s hometown of Cincinnati, Chain Store Age reported. Kroger Ship is our next step in creating a seamless experience that allows our customers to shop when and how they want,” Chief Digital Officer Yael Cosset said in an announcement.

article thumbnail

Kroger Same-Store Sales Miss Views As It Overhauls Stores

PYMNTS

The program, dubbed Restock, was launched earlier this year in an effort to adjust product choices, rearrange store layouts and highlight private-label brands. But it was feared that those disruptions could hurt traffic for good, as the customers left for other grocery stores.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Uber Of X: Truxx Is The Uber Of Moving

PYMNTS

We are also expanding into retail partnerships as a “last mile” service. By promoting and offering in-store access to the Truxx service, retailers drive sales by conveniently solving a problem for customers for no additional cost. TruxxRetail is for pickups at a partner retail location. TruxxMe is driver-only.

article thumbnail

The Great Grocery Race Shifts Into High Gear

PYMNTS

For food, they want to see the brands and the products and confirm they will be fresh and quality. The world’s largest retailer announced it has acquired the crowdsourced, on-demand delivery marketplace Cornershop for $225 million. Same-store sales, one of the favored metrics for judging retail, excluding fuel, increased 1.6

Metro 122
article thumbnail

Are you doing enough to help customers manage their accounts?

NCR

” Listening to your customers and taking action. In order to deliver the best possible consumer experience – which will help you to strengthen brand loyalty and reduce customer turnover – there are many things you need to do well, but one of the most important of all is listening to your customers.