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Wells Scandal Ups Ante on Compliance Officer Accountability

American Banker

At a time when individual accountability at corporations is mounting, here is how compliance officers can detect and prevent fraud occurrences within their own firms.

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Efficiency now: 8 smart strategy tips

Independent Banker

Consider your branch strategy. Assessing the value of bank branches is an exercise that began long before the pandemic, but vaccine and mask mandates added new considerations to the debate. If you average five people to a retail branch and one person has COVID, then the other four need to quarantine.”. Connors, Jr.,

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Banker Quotes: As Told to Me v7

Jeff For Banks

Just be able to identify single service customers, have alerts for customer events such as large deposits (other than for compliance reasons), run queries for all customers by product type by Zip code. Bank CEO: We can''t control who comes in our branches. Me to bank retail head: Why bank with you? Banker: Stability.

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Scrutiny of Wells Fargo Will Now Shift to the Board

American Banker

Following the regulatory orders against Wells Fargo and the resignation of its CEO, stockholders are likely to ask whether the board has responsibility and even liability for the bank's compliance failures.

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Wells' Stumpf Called to Testify for Third Time About Fake Accounts

American Banker

Wells Fargo Chief Executive John Stumpf may get a third grilling by lawmakers over the fake account scandal that continues to embroil the San Francisco bank.

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Tech Can't Replace a Sales Call (Yet), But It Can Make One Better

American Banker

Belmont Savings in Massachusetts isn't trying to fire or replace its employees who work the phones pursuing sales leads, but it has made some technological investments to get more out of them.

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Wells Fargo Says It Has a New Strategy, Offers Scant Details

American Banker

Wells Fargo’s freshly installed CEO made clear Friday that he wants to chart a new course following the revelation that thousands of employees opened phony accounts. But Tim Sloan made few promises about what the megabank will eventually look like.