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10 Data-Driven Ideas To Increase Branch Engagement

South State Correspondent

Despite that increase in profitability, banks need to be mindful of how they manage their branch and customer base to increase profitability further. The operative question is: given online and mobile banking, what is the new role of the branch? Our point here is branching isn’t a passive activity.

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Efficiency now: 8 smart strategy tips

Independent Banker

Fallout from recent global events presents an obstacle to generating revenue for community banks. As we enter budgeting season, the answers might be found in a mix of strategies. Before 2022, says Thomas Grottke, managing director at Crowe LLP, “a lot of factors were going right. Consider your branch strategy.

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Beware the 'Cargo Cult' of Performance Targets

American Banker

Is your bank effectively mitigating the risk of 'managing to metrics'? The phony-account scandal at Wells Fargo illustrates how sales quotas can incent bad behavior. Or could it be in danger of becoming a 'cargo cult'?

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Wells Fargo Just Gave Small Banks a Big Gift

American Banker

The scorcher at Wells is giving some community bankers an opening to differentiate themselves from larger institutions that seem fee-dependent or "too big to manage.".