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10 Data-Driven Ideas To Increase Branch Engagement

South State Correspondent

The advent of generative artificial intelligence is about to shift branch strategy again to re-raise the question – how can we get the most out of our branches? Likely, it might be a combination of the above, but setting a branching strategy should dictate capital allocation, branch layout, marketing, and staffing.

Data 195
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Efficiency now: 8 smart strategy tips

Independent Banker

Fallout from recent global events presents an obstacle to generating revenue for community banks. How can they counteract these effects and maximize financial efficiency? As we enter budgeting season, the answers might be found in a mix of strategies. Consider your branch strategy. By Elizabeth Judd.

Strategy 135
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Steal This 5-Step Banking Innovation Playbook from Gentle Monster

South State Correspondent

With financial hardship, competition from dominant players, and a startup budget, Gentle Monster faced many of the same challenges as a community bank. How Banks Can Leverage: Niche markets abound in banking, and community banks are in the perfect position to create a following on a national level should they desire.

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Growing a new branch

Independent Banker

Ted Whitehurst, Providence Bank president and CEO, led the charge to open a new brick-and-mortar location of the Raleigh, N.C., community bank during the pandemic. Providence Bank chose to open a new brick-and-mortar site during the pandemic, when many other businesses were ceasing operations or shutting down altogether.

Raleigh 91
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Upstart Could Show Banks How to Get Clients to Willingly Pay Fees

American Banker

Aspiration, a nonbank that is working with a Boston bank, has a model that is proving that some clients will voluntarily pay fees. Bankers have long complained that customers are fee averse.

Boston 28
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Three Mistakes to Avoid When Closing a Branch

American Banker

About two-thirds of banks that close branches will lose deposit share in their impacted markets in time. Here's how to prevent customers from leaving your bank.

How To 28