Celent Banking

MAY 13, 2016

Getting its branch operations, mobile product management, IT and LOB leadership aligned represents real commitment to innovation. In my view, the most impressive aspect of this initiative isn’t so much Citi’s pushing the technology envelope; it’s the organizational effort that was likely required.

Branch Design 100

Branch Design Survey Leadership ATM 100

Jeff For Banks

SEPTEMBER 2, 2019

All the talk around the branch of the future is about design, staff levels, square footage, and technology. And the younger generation want help managing their budget, using the improved technology tools, and applying for loans. But look at our cool design! And I have personal insights because I was once a branch manager.

Branch Design 68

Branch Design Community Bank Strategy Survey 68

Gonzobanker

NOVEMBER 18, 2014

The big theme was branch of the future. As many as 20-30 vendors were displaying interactive video, next-gen cash dispensers with sportscar names like TellerInfinity and 9900, branch design/configuration solutions and services, and all things branch re-invention. Where’s the creativity and product leadership, folks?

Chicago 101

Chicago Retail Branch Design Training 101