Branch Design Customer Experience Digital Banking How To 
Celent Banking
NOVEMBER 19, 2015
For this reason, Celent launched two research panels in 2015, one devoted to digital banking and another focused on branch transformation. In its first Branch Transformation Panel survey, 81% of financial institutions regarded branch transformation as an imperative. Among them is omnichannel delivery.
Gonzobanker
NOVEMBER 18, 2014
With a focus on digital banking and branch transformation, it was interesting to see the attendee list with lots of sexy new customer experience and analytics titles. Reminded us of how Lee Scott said Walmart would be the banker’s friend last year. The big theme was branch of the future.
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