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A New Human Connection

Independent Banker

ATMs with video connections to bank staff in a centralized back office have been getting a lot of buzz within the industry. For some community banks, video tellers, sometimes called interactive teller machines or ITMs, can work well for select markets or under certain conditions, experts say. James Johnson, PCSB Bank.

ATM 70
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Gonzo Goes to BAI Retail Delivery 2014: Sweet Home Chicago?

Gonzobanker

Favorite Gonzo quote of the event: “For 16 years, we’ve said our technology sucks … because it’s never good enough.” Pointing to creating sales opportunities with branch traffic declines, Verba talked about the power of instant issue/replacement debit cards and 1 million gift cards issued a year. So, we get it.

Chicago 98