Remove Big Data Remove Customer Experience Remove Digital Strategies Remove Operations
article thumbnail

The top 4 trends banks can’t ignore in 2019

Cisco

Consumers crave a customized experience. Mobile-first banking is an immediate driver of digital strategy. While banks work to build the right customer experience across channels, emerging technologies like voice-first banking and intelligent chat bots gain footing. How to deal with Big Data: 1.

Trends 64
article thumbnail

The top 4 trends banks can’t ignore in 2019

Cisco

Consumers crave a customized experience. Mobile-first banking is an immediate driver of digital strategy. While banks work to build the right customer experience across channels, emerging technologies like voice-first banking and intelligent chat bots gain footing. How to deal with Big Data: 1.

Trends 48
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

32 Corporate Innovation Labs In Retail

CB Insights

The key focus areas are big data analytics and multi-channel customer outreach strategies; projects such as on-can printing, wearable technology, and Bluetooth beacons are noted on the Coca-Cola website. The Home Depot also operates a secondary lab out of Austin called BlackLocus. Founded: 2015 .

article thumbnail

37 Corporate Innovation Labs In Finance

CB Insights

DBS leaders expect to see more than 5,000 people actively innovating DBS’ services and operations at DAX each year. The lab aims to improve banking through better uses of technology and has a serious focus on customer participation as the best way to find solutions. These bots aim to improve customer experience and reduce manual tasks.