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Digital Finance Penetration Surpasses That Of Social Media

The Financial Brand

The integration of finance and digital technology has resulted in exponential growth of digital banking and fintech solutions. The post Digital Finance Penetration Surpasses That Of Social Media appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

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Traditional Customer Acquisition Methods in Banking Are Dead

The Financial Brand

New growth will come less from branches and buying other banks and more from acquiring tech, shopping, media or other data-rich companies. The post Traditional Customer Acquisition Methods in Banking Are Dead appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

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3 Tools Financial Marketers Can Use to Strengthen Digital Experience

The Financial Brand

The post 3 Tools Financial Marketers Can Use to Strengthen Digital Experience appeared first on The Financial Brand - Banking Trends, Analysis & Insights. Otherwise they won't be able to reach, convert or retain consumers.

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Mining for CX Gold: How Financial Institutions Can Engage Employees

The Financial Brand

Approached correctly, staffers will offer valuable intel about how well an institution works, as well as what they're hearing from customers. The post Mining for CX Gold: How Financial Institutions Can Engage Employees appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

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Top 5 Customer Development Posts of 2021

FICO

Managing risk and improving the customer experience during a pandemic presented credit professionals with new sets of challenges. SME lending often gets turned down due to lack of information about the applicant, limited transaction history from being too new, or the wrong data being provided for funding applications.