The Financial Brand

OCTOBER 3, 2021

Why debate the viability of branches when the whole point is convenience? New data verifies that channels are not what consumers care about. The post Do People Want to Visit Branches? No, Not If Digital Channels Work appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

Banking Trends 41

Banking Trends Analysis Trends Branding 41

The Financial Brand

JUNE 18, 2021

Branch network optimization is complex, but done correctly by harnessing data and customer experience research, it is highly rewarding. The post Three Essentials to Creating a High-Performing Branch Network appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

Customer Experience 34

Customer Experience Banking Trends Analysis Trends 34

The Financial Brand

FEBRUARY 22, 2021

New data, earnings presentations and interviews with bank and credit union leaders and other experts pinpoint key in-person banking trends. The post Why Bankers Won’t Ditch Branches, Despite Explosive Digital Growth appeared first on The Financial Brand.

Banking Trends 41

Banking Trends Trends Branding Data 41

The Financial Brand

NOVEMBER 17, 2021

Banks should leverage the shift to digital options by building a hybrid distribution network that uses human engagement to improve experiences. The post Banking Must Combine Strength of Humans With Power of Technology appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

Technology 42

Technology Banking Trends Analysis Trends 42