Remove Banking 2020 Remove Management Remove Technology Remove User Experience
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Scorecard Reports

Javelin Strategy & Research

Bank of America ranked as “Best in Class” over 20 top U.S. Javelin Strategy & Research’s annual Online Banking Scorecard shows how the. Javelin evaluated 26 technology providers and created a ranking of the enterprise providers. financial institutions to identify the leaders in mobile banking. and the homogenous majority.

Report 40
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Can Smartphones Solve ATM Skimming

Banking 2020

Thus if banks are truly interested in using mobile phones as a primary form of authentication for ATMs, they will need to sell their customers on a better, more secure user experience. Consequently, vendors decided not to invest in NFC and opted instead for QR codes, which are plagued with a variety of user experience issues.

ATM 40
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From Omni-Channel to Omni-Cliché: Don’t Define, Just Engage

Banking 2020

Some technology buzzwords become so embedded in the lexicon they reach cliché status at warp speed. As financial services providers and financial institutions, we’re not really in the business of technology—it enables what we do, but it’s not what we do. It’s a boon for the user and a nightmare for the in-house IT folks.

ATM 40