article thumbnail

Community Service with the Personal Touch

Banking 2020

Question: Community branch, personal service, mobile banking—which is the odd one out? For some time now, there have been discussions about the future of community banks in the age of digital banking. By contrast, the very idea of digital communication seems cold and distant and impersonal. Answer: None.

article thumbnail

The messaging tool that let Happy State Bank take its lending online

American Banker

The Texas bank is leaning on solutions from Lightico and MANTL to quickly set up accounts and handle loans when customers can’t sign documents in person because of the coronavirus emergency.

Texas 90
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

B2B FinTech On The Cusp Of Change

PYMNTS

The alternative lending market is showing signs of defeat against traditional bank loans, and SMEs are strengthening their demands for more than the typical solutions currently offered by traditional FIs. Those services include bitcoin and peer-to-peer lending, analysts said. 65% of U.K. percent of borrower applications.

Fintech 108
article thumbnail

How a mudslide prepared this small bank to handle the pandemic

American Banker

Montecito Bank in California began streamlining originations after a natural disaster decimated its community in 2018. The move paid off when the COVID-19 crisis hit and the bank had to quickly step up efforts to help clients.

article thumbnail

Banks seek more fintech help for PPP's next phase

American Banker

After tech firms assisted community bankers in processing applications in the Paycheck Protection Program, small-business lenders are continuing to engage with cloud providers and other outside companies to automate the loan forgiveness process.

article thumbnail

FI Highlight: Vantage West Credit Union

Banking 2020

Jill discussed VWCU’s ongoing partnership with University of Arizona’s football organization and how their recent online video campaign has increased engagement with the local community. This campaign has increased our engagement with the local community. In a few sentences, can you tell us about Vantage West Credit Union?

Arizona 68
article thumbnail

Traditional Banks v. Alternative Lenders: How Goliath Can Beat David

Banking 2020

The rapid emergence of crowdfunding, alternative lending, and peer-to-peer transactions strongly indicates that small businesses are shifting away from the traditional banking environment. According to FDIC Data Calls as outlined in the Forbes , in the 4th Quarter of 2014, traditional banks’ commercial loan portfolios saw a 3.1%