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How to Build Banking Relationships That Last

Banking 2020

Beyond the Checking Account: What Customers Want From Their Banks. The best add-on services are those that are mutually rewarding to both the customer and the bank. Ideally, they should make it easier for the customer to manage his or her money, while also building loyalty to the bank — and reducing costs or increasing revenue.

How To 40
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From Online to Mobile to Mobile-Only

Banking 2020

It’s not in dispute that many aspects of life that previously took time now can be managed in seconds with a few clicks on the smartphone or tablet, yet it’s still a drag opening a bank account. Quite simply, mobile banking can effectively change the world by bringing banking to communities that otherwise have no access to it.

Mobile 40
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The tech Sunrise Bank used to quickly dole out PPP loans

American Banker

After initially processing the loans manually, the Minnesota bank turned to "low code" software to build the electronic forms and workflows needed to approve loan applications. The result: a more than fivefold increase in the number of loans it could process in a day.