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Are Video Teller Machines the ‘Branch of the Future?’

Gonzobanker

As banks and credit unions continually strive to find efficiency and differentiation in their branch networks, many are wondering if they should invest in video teller machines (aka interactive teller machines). ITMs are basically ATMs with enhanced functionality, including video chat capabilities back to a centralized teller.

Video 60
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Are Video Teller Machines the ‘Branch of the Future?’

Gonzobanker

As banks and credit unions continually strive to find efficiency and differentiation in their branch networks, many are wondering if they should invest in video teller machines (aka interactive teller machines). ITMs are basically ATMs with enhanced functionality, including video chat capabilities back to a centralized teller.

Video 60
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GonzoBanker Awards 2017

Gonzobanker

Lifetime Gonzo Credit Union Leader Award – Goes in memory of Space Coast Credit Union CEO Doug Samuels. Samuels’ unexpected passing shocked the credit union industry, and the entire Gonzo team salutes the integrity, creativity, wicked smarts and passion that Samuels brought to his credit union and the entire industry.

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The 2015 GonzoBanker Awards

Gonzobanker

You say he wears a beard, has no discernible source of income and flies to cities all over the world under cover of darkness? You sure this guy isn’t laundering illegal drug money?” ” – Tom Armstrong. Well, what do we say about 2015? Big goals, big changes brewing, big projects needing to get done. Call that goal made. That’s two.