Article Branch Strategies Branding Customer Experience 
South State Correspondent
MAY 1, 2024
Honkook Kim and his Gentle Monster Brand is a perfect example. Instead of thinking traditionally, Gentle Monster pursued a strategy of innovation and creativity to become the hottest sunglass company globally, creating a company currently valued at $900 million. For inspiration in banking innovation, we often look to other industries.
Gonzobanker
NOVEMBER 29, 2016
Allow branch staff (who we no longer call tellers) to focus more on providing financial advice, community involvement, and driving brand awareness than on counting and handling cash. Customer Transition. ITMs change the customer experience, and resistance to change needs to be factored into this equation.
Gonzobanker
NOVEMBER 29, 2016
Allow branch staff (who we no longer call tellers) to focus more on providing financial advice, community involvement, and driving brand awareness than on counting and handling cash. Customer Transition. ITMs change the customer experience, and resistance to change needs to be factored into this equation.
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