America Security User Experience UX 
Bank Innovation
APRIL 17, 2019
Having a "frictionless" user experience (UX) is among the top three qualities that bank customers look for when picking a new bank, right after "security" and "trustworthiness," according to a new report by financial technology provider, FIS.
PYMNTS
OCTOBER 23, 2017
Oh, and security, too – but not at the expense of that frictionless user experience. Although some customers ( millennials : cough, cough) may value convenience above all else, that youthful sense of fiscal invincibility does not extend to their elders, who place a higher premium on transaction security.
CB Insights
OCTOBER 10, 2017
For the non-exited companies — Robinhood, Acorns, Stash, and Credit Karma — we looked at which apps had the highest rates of user growth and what’s driving expansion. They need to show their users how helpful they can be during the first-run experience while asking for a bigger commitment in the form of: trust.
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