PYMNTS

JULY 18, 2017

As more chatbots enter the enterprise arena, as well as the retail industry, for customer service needs, this concept has morphed from fantasy into reality. Earlier this year at the National Retail Federation’s Big Show, the hot topic of debate was how chatbots can be beneficial to consumers if implemented in the correct way.

Retail 121

Retail Marketing Study Survey 121

PYMNTS

JUNE 18, 2020

billion in annual spending on PPE projected by 2027. Ancona , vice president and general manager, National Client Group B2B, American Express , told PYMNTS. Numbers are fairly staggering even as COVID-19 infections slowly recede, with $98.3 But making more PPE isn’t the only issue.

Payments 132

Payments Report Company Meeting 132

PYMNTS

AUGUST 15, 2019

They are eager participants in modern eCommerce, and Japanese firms were literally on the ground floor of the development of mobile payments since Japanese firms invented the two key cashless payments technologies that power the vast majority of mobile payments done today. percent) and paying for orders with cash in convenience stores (17.5

Mobile 154

Mobile Payments National Marketing 154