AI/BOTS: Artificial Intelligence’s Impact On Jobs
PYMNTS
JULY 18, 2017
Retail Systems Research’s Managing Partner, Nikki Baird, commented on this in a recent Forbes piece. Research, however, is suggesting that consumers are not only not bothered by robots, but that it’s the preferred method of interaction communication with retail brands. By the year 2027, Forrester is predicting U.S.
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