Amazon Sizzles, CX Border Fizzles And Humans Win One Against The Machines
PYMNTS
OCTOBER 13, 2017
“As new technology advances bring innovation, we need to be careful that the impact of this is progressive and does not create barriers…”. The first 3,000 of those new moderators were announced last spring, in the days and weeks that followed a rash of suicides that were posted on the social media site. “If
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