PYMNTS

DECEMBER 22, 2020

It's no secret that restaurants have been hurting since the pandemic caused a seismic, almost-overnight shift in their customer engagement strategies. The restaurant now plans to expand this delivery option nationwide in 2021. .

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Customer Experience Tools New York Strategy 162

PYMNTS

NOVEMBER 17, 2020

That’s one of the takeaways from a recent PYMNTS panel discussion with Visa ’s Director of Global Chip Product Tom Rapkoch , Keyno CEO Robert Steinman and Assistant Vice President of Digital Strategy and Innovation at Michigan State University Federal Credit Union Ben Maxim. How It Will Work.

Fraud 316

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Gonzobanker

MARCH 24, 2021

Events in the last year have pushed the conversation about digital transformation to a new level of focus for senior executives at financial institutions. Reality According to Customer Experience Executives. CFOs must recognize and accept that a digital journey that is judged by the customer experience it creates is messy.

Customer Experience 130

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Independent Banker

OCTOBER 31, 2021

In early 2021, the $490 million-asset community bank launched its Finastra Consumerbot product, which offers online applications for consumer loans for items like boats and vehicles. The pandemic accelerated the adoption of digital lending for both banks and consumers. Northpointe Bank in Grand Rapids, Mich.,

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Lending Community Bank Community North Dakota 91