CB Insights

FEBRUARY 13, 2020

Stripe’s early success in acquiring customers was largely due to its mass appeal to the developer community. By focusing on developers, Stripe replaced a lengthy enterprise sales cycle with a direct model that allowed rapid customer adoption without the burden of relying on an expensive salesforce. Source: Stripe.

Online 98

Online Company Retail Payments 98

CB Insights

MAY 15, 2019

The lab aims to improve banking through better uses of technology and has a serious focus on customer participation as the best way to find solutions. It is also looking at integrating banking solutions into wearables and how the internet of things (IoT) could improve the customer experience. Founded: 2012. Founded: 2010.

Innovation 78

Innovation blockchain Technology Groups 78

CB Insights

JUNE 17, 2020

Customer service: Customer experience goes virtual with conversational AI. It’s a sad consequence, but there is no other way [to communicate].”. As far back as 2012, proponents were predicting that 3D printing would usher in a “third industrial revolution.” Industrial automation & robotics. Online grocery.

Industry 101

Industry Technology Online Video 101