Mobile UX: A First Look at “Second Look” Transaction Alerts from Capital One
Fintech Labs Insights
NOVEMBER 8, 2016
But it was practically a digital no-show for more than a decade, offering just a minimum level of functionality online. As recently as 2010 they were the last major bank to launch a native mobile banking app. It’s still a relatively manual user experience, especially if you want to dispute a charge.
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