Jeff For Banks

MAY 29, 2011

I was researching videos of positive customer experiences for another potential post when I discovered this gem from Forrester Research done in 2007. Based on Forrester’s research, Bodine identified five key elements of a customer centric culture as follows (see video): 1. Align company strategy with customer needs; 4.

Strategy 74

Strategy Customer Experience Video Boston 74

Gonzobanker

DECEMBER 17, 2021

Before getting into banking, he started two tech companies in Asia and was a consultant at Boston Consulting Group. In 2007, he entered banking by investing in Titan Bank, a $100 million, 114 year old bank in Mineral Wells, Texas – population 15,000 and declining.

Fintech 143

Fintech Strategy Leadership Lending 143

CB Insights

DECEMBER 19, 2017

The company recently rebranded as “Gander Outdoors” and has noted plans to relaunch in 2018 with a revamped customer experience for outdoors enthusiasts. Summary: Mississippi-based Fabric retailer Hancock Fabrics first declared bankruptcy in 2007, but it emerged over a year later. RadioShack. Category/Product(s): Electronics.

Retail 78

Retail Branding Company Capital 78