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Beyond Mobile Banking, Giving (Alexa’s) Voice to Financial Lives, Naturally

PYMNTS

The key difference between the Fiserv submission to the Alexa Challenge and online or mobile banking – or even other voice recognition offerings – lies with natural language, said Domach. It’s not online banking, it’s not mobile banking, it’s a digital user experience,” he said. People don’t speak in ‘press one,’” he said.

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