Innovation Phoenix Regional UX 
Gonzobanker
DECEMBER 20, 2019
It is an innovator with tech (e.g., Consumers was the first big credit union to deploy the Phoenix core system and this year was the first big go-live of the Lumin digital banking system. Netflix co-founder Marc Randolph said the leading trait of an innovator is identifying pain. The bank’s strategy is laser-focused.
Gonzobanker
DECEMBER 19, 2022
Let’s see how this new scale allows for big investments in future innovation. Since taking the reins at MSUFCU in 2015, Clobes has more than doubled the size of the credit union, started a successful service organization (the Reseda Group), built an innovation center (The Lab), and started development of a new digital platform (Nextly).
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