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NEW STUDY: Why Fast Food Isn’t Innovating Fast Enough

PYMNTS

In short, customers want innovation, but restaurants, largely, aren’t giving it to them. The Index’s inaugural edition explores why companies in the $230 billion QSR space struggle to innovate, and how they can change that reputation. According to PYMNTS research, most brands in the QSR space are losing the innovation race.

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Fed’s Sapenaro On How To Forge Ahead With Payments Innovation

PYMNTS

With initiatives like the Faster Payments Task Force and the Secure Payments Task Force, the Fed is pushing for innovation and progress in the nation’s payments infrastructure and market. This month the Federal Reserve named Dave Sapenaro , its current first vice president and chief operating officer at the Federal Reserve Bank of St.

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Panera Gives Its Customers A Verbal Order-Ahead Assist

PYMNTS

Earlier this month, the St. Louis, Missouri-based company partnered with Google to allow customers to place orders using simple phrases like, “OK Google, ask Panera for delivery,” or “OK Google, talk to Panera.”. It’s also about being one of the first national brands to embrace the next stage of mobile ordering, according to Berinato.

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