PYMNTS

FEBRUARY 25, 2019

Before these retailers onboard new customers, however, they have to convert shoppers into subscribers. Moreover, they can send an item back to the retailer with a free prepaid envelope. The company also shares the story of each piece of produce through email and social media, explaining why a product is “misfit.”.

Apple 118

Apple Alaska Hawaii social media 118

PYMNTS

OCTOBER 20, 2017

Like so much of the retail industry, hospitality is all about customer experience. Unhappy customers complain to family and friends, or even worse, take to social media and business review sites to air their complaints for the world to see. An unhappy customer, meanwhile, is a liability, and an unpredictable one at that.

Las Vegas 108

Las Vegas Los Angeles Hawaii California 108

CB Insights

JANUARY 5, 2018

Driven by Lore, Walmart acquired e-commerce platform Shoebuy in January 2017, followed by outdoor apparel retailer Moosejaw in February, womenswear site Modcloth in March, direct-to-consumer premium menswear brand Bonobos in June, and last-mile delivery startup Parcel in September. New Frontiers in Retail Tech. WALMART’S GOALS.

Company 57

Company Branding Millennials Retail 57