Banking 2020

AUGUST 27, 2015

One new approach that banks are exploring to mitigate this particular vector of fraud is the notion of using smartphones as a second factor of authentication since most people always have their phone with them. Of course ATMs are operated not as cost reduction tools, but as profit centers for banks and independent owners.

ATM 40

ATM User Experience Fraud UX 40

PYMNTS

JUNE 13, 2019

For businesses that operate within the payments ecosystem, playing the long game also means, on occasion, retooling — proactively. focused direct-to-consumer (DTC) operations tied to Whitepages.com. He noted, too, that the businesses, including the B2B operations, had traditionally been funded by the DTC side of the firm.

UX 124

UX Fraud Regional Operations 124

PYMNTS

JUNE 4, 2020

The first phase involved just keeping day-to-day operations under control in a radically and quickly altered context. That’s putting pressure on FIs at a time when they’ve already seen flash-fraud rates and chargeback disputes dramatically increase.

Mobile 141

Mobile UX Cards Payments 141