FICO

FEBRUARY 16, 2022

What are some of the themes we’ve seen that banks should look out for? It's not a surprise that the COVID-19 pandemic accelerated the adoption of digital banking. US customers and their banks are familiar with different types of fraud including card, identity, and payment related frauds. This could be why U.S.

Survey 52

Survey Fraud US Customer Experience 52

FICO

FEBRUARY 16, 2022

What are some of the themes we’ve seen that banks should look out for? It's not a surprise that the COVID-19 pandemic accelerated the adoption of digital banking. US customers and their banks are familiar with different types of fraud including card, identity, and payment related frauds. This could be why U.S.

Survey 52

Survey Fraud US Customer Experience 52

FICO

MARCH 9, 2022

Our survey showed a positive outlook for banks and card issuers investing and innovating significantly in the digital space. 81% of people in the UK plan to continue to do all or most of their banking online – that’s nearly 41 million active bank accounts in the UK. Read our blog on our new Retail Banking 3.0

Customer Experience 59

Customer Experience Survey Fraud Cards 59

FICO

NOVEMBER 8, 2022

In the UK, trade bodies have called for fraud levels to be considered a national security threat. Perhaps innovative marketing that speaks about fraud protection, such as Santander’s Scammer Pants ads and Nat West’s Scammer House of Horrors ads, will not only help alert customers to scams but also deliver sales.

Fraud 52

Fraud Survey Security eBook 52

PYMNTS

DECEMBER 26, 2018

Daniel Houseman, partner at KPMG, contributed the following piece as part of the PYMNTS 2018 year-end eBook. . Payments innovation in 2018 has leveled the playing field, with new entrants, the rise of the customer and cross-border connectivity all enabling real-time payments almost anywhere and at virtually any time. New Entrants.

Innovation 128

Innovation eBook Regulation Fintech 128