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We need to talk: Meet IBM SPM this summer in Europe

Insights on Business

June 19 th -20 th : 10 th Annual Total C&B seminar , Amsterdam. IBM SPM continues to improve customer experience and leverages user experience design (UXD) while applying IBM Enterprise Design Thinking and agile methodologies.

Meeting 96
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Why design should be a core concept in modern banking

NCR

In the financial services industry, more companies are recognizing how embracing design culture can empower them to deliver customer experiences that are genuinely new, relevant and beneficial. Bank of Ireland also gave a team of design thinkers the task of meeting customers who had experienced a bereavement. .”