Remove Customer Experience Remove Online Remove Phoenix Remove Risk Management
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The 2019 GonzoBanker Awards

Gonzobanker

Its Baldrige-winning tenacity on customer experience is legendary and consistent. Consumers was the first big credit union to deploy the Phoenix core system and this year was the first big go-live of the Lumin digital banking system. So talk about a busy area of focus and some hair pulling when it comes to customer experience?

Idaho 148
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The 2023 GonzoBanker Awards

Gonzobanker

which provides digital banking videos and user guides to help FIs increase their customers/members’ digital adoption. Paul wrote the “ Online Banking for Dummies ” book in the late ’80s. The Holy Crap Operational Risk Award – goes to the growing threat of ransomware with bank technology vendors. He passed away in January 2023.

Fintech 194
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Finovate Spring 2018 – Day 2

William Mills

Our Actionable Intelligence Management solutions help banks and mortgage companies streamline and automate manual processes, seize new business opportunities and manage compliance, all while transforming the customer experience. Info: Covered Security acts as a personal security assistant looking out for your online life.