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PayPal Provides $5M In Grants To Support Minority Businesses

PYMNTS

He said to do so they must take the long-term view while being mindful of the intersection of finance, operations and the customer experience while finding new methods to measure and address pain points. CFOs get typecast more than other executives as being just debit- and credit-oriented,” Rainey told PYMNTS.

San Jose 261
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Kroger Debuts Rx Membership Program

PYMNTS

“Kroger is redefining the customer experience by introducing new Wellness Your Way offerings like the Kroger Rx Savings Club,” said Colleen Lindholz, Kroger’s president of pharmacy, in a press release. “Kroger operates nearly 2,200 pharmacies, serving millions of customers across America.

Milwaukee 116
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Walmart Amazon Whole Paycheck Tracker: New Expansions, Partnerships And Reorganizations

PYMNTS

Big News of the Week: The Central Operations Restructuring. Furner noted, among other things, that some duties will officially shift from central operations to a newly created product team that will report to Chief Customer Officer Janey Whiteside. “We New Chief Operating Officer Dacona Smith will oversee store operations.

Austin 131
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US Bankcard Industry Benchmarking Trends: 2022 Q2 Update

FICO

These sharp increases in the number of customers falling past due translates to additional pressure on financial services providers and their operations staff, especially in the collections department. If you are looking for a better way to communicate with your customers, FICO’s Customer Communication Services can help.

Trends 52
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Here Are 35 Casualties Of The Retail Apocalypse And Why They Failed

CB Insights

Modern-day retail is at an inflection point as retailers face struggling physical storefronts, massive debt, and inefficient operations, among other issues. Increased expenses, supply chain inefficiencies, and the need to enhance operating results contributed to the perfume retailer’s bankruptcy, which was court-approved in October.

Retail 78