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How Merchants Stay Ahead Of The ‘Curb’ 

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This month, a number of advancements were made to the omnichannel space — all aimed at bringing merchants one step closer to offering a totally seamless customer experience. Kohl’s recently integrated Kohl’s Charge with Apple Pay, so customers can now make convenient transactions while still earning Yes2You Rewards.

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NEW STUDY: Why Fast Food Isn’t Innovating Fast Enough

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Panera gives its customers a verbal order assist. After debuting mobile order-ahead services in 2012 and overhauling them in 2014, national bakery-cafe chain Panera Bread has become one of the leaders in the race to innovate among QSRs. . Most recently, the St.

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Panera Gives Its Customers A Verbal Order-Ahead Assist

PYMNTS

When Panera Bread first rolled out its mobile order-ahead service in 2012, the idea was to attract consumers wary of waiting in lines for service. Five years in, the bakery-café chain is taking its restaurant readiness strategy to the next level with voice-enabled mobile ordering offerings. Earlier this month, the St.

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Sam?s Club Takes On Convenience In Age of Amazon

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At that location, the shopping is done via mobile app, and customers get to leave with what they’ve bought without having to wait to checkout. It’s all about the cameras and sensors working in conjunction with mobile devices held by consumers’ record purchases. Click-And-Collect And Mobile Apps.

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