Customer Experience Millennials New York City social media 
PYMNTS
JANUARY 22, 2020
Titled “Why the Future of Merchant Payments Requires a Digital-First Approach,” the webinar generally revolved around questions related to the development and ongoing rise of omnichannel commerce — already a major topic in the payments and commerce world in these first weeks of the new year. Trust Issues.
CB Insights
JUNE 17, 2020
Customer service: Customer experience goes virtual with conversational AI. Orders that once took hours to fulfill are being delayed by weeks in areas hit particularly hard by Covid-19, such as New York City. ” Customer Service: Customer experience goes virtual with conversational AI.
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