PYMNTS

FEBRUARY 14, 2020

This year, they expect more customer experience improvements, a boost from the Golden State and an effort to keep a new generation of wine connoisseurs engaged. Bergsund likes to tell the story of a panicked customer from San Francisco who called just two weeks ago. Things could not have gone much better for Wine.com in 2019.

San Francisco 150

San Francisco Millennials Oakland Customer Experience 150

PYMNTS

OCTOBER 5, 2019

That lost library book we had almost managed to convince ourselves no longer existed. Paul, Minnesota; Dallas, Texas; and Oakland, California – in what has become known of late as the library fee amnesty movement that has been quietly (they are libraries after, all) picking up steam in 2019. The first being Amazon, of course.).

Minnesota 188

Minnesota Oakland Indiana Customer Experience 188

Fintech Labs Insights

JUNE 27, 2023

And lack of transparency, along with just plain bad customer experience, are big contributors to this insurance gap. Business Insider At least 7 out of 10 small businesses (SMB) lack basic business insurance coverage in one or more critical areas.

Online 15

Online Denver San Francisco DC 15