Independent Banker

MARCH 31, 2022

At-large director Doug Ouellette, Chief community banking officer, Mercantile Bank of Michigan, Grand Rapids, Mich. Hartings: ICBA’s ThinkTECH Accelerator brings fintechs and community banks together to enhance bank operations and the customer experience. Q: Are there any other opportunities you’d like to highlight?

Community Bank 239

Community Bank Community Industry Texas 239

Gonzobanker

DECEMBER 20, 2019

Its Baldrige-winning tenacity on customer experience is legendary and consistent. And Partners CEO John Janclaes helped put Kony on the market map in mid-size shops, even keynoting Kony’s conference with a leadership book in tow. So talk about a busy area of focus and some hair pulling when it comes to customer experience?

Idaho 148

Idaho Conference Data Marketing 148

Gonzobanker

DECEMBER 19, 2022

SoFI gets a commercial bank that brings deposits, compliance, AND business lending. April Clobes, President/CEO, Michigan State University Federal Credit Union (East Lansing, Mich.). It’s hard to understand how Clobes has time in the day to drive her unlimited amount of leadership activities. The Generational War Award.

Community 216

Community Fintech Industry Innovation 216

Gonzobanker

DECEMBER 14, 2023

Under Stuart’s leadership over the past 17 years, OnPoint has gone from under $2 billion in assets to knocking on the door of $10 billion, all while becoming the most recognized financial brand in the Portland market and achieving some of the industry’s best profitability in 2023. Sounds like a cool strategy to build a smarter bank.

Fintech 195

Fintech Community Regional Technology 195