PYMNTS

DECEMBER 6, 2017

In short, customers want innovation, but restaurants, largely, aren’t giving it to them. The Index’s inaugural edition explores why companies in the $230 billion QSR space struggle to innovate, and how they can change that reputation. According to PYMNTS research, most brands in the QSR space are losing the innovation race.

Innovation 120

Innovation Study St. Louis Google 120

PYMNTS

JANUARY 23, 2018

“We thought a robot was a great addition to show the customers that we are always wanting to do something new and exciting,” said Elena Margiotta, who runs the supermarket chain with her father and sister. It turns out the innovation wasn’t meant to be. A robot named Tally trawls the aisles of St.

St. Louis 121

St. Louis Retail Analytics Capital 121

PYMNTS

JUNE 19, 2018

The new brick-and-mortar location will come chock-full of new retail innovations, but the store won’t carry a plethora of items. This will be smaller than a typical club — which is perfect for testing innovations in a live shopping environment,” Iannone said. Click-And-Collect And Mobile Apps.

St. Louis 109

St. Louis Dallas Retail Innovation 109

PYMNTS

DECEMBER 7, 2017

Earlier this month, the St. Louis, Missouri-based company partnered with Google to allow customers to place orders using simple phrases like, “OK Google, ask Panera for delivery,” or “OK Google, talk to Panera.”. Namely, are they being innovative and are technological features enhancing customer experiences?

St. Louis 113

St. Louis Google Mobile Missouri 113