Customer Experience Financial Technology Lending UX 
Gonzobanker
FEBRUARY 23, 2022
In this emerging landscape, financial institutions, often community banks, frequently “rent” their charter to financial technology firms (fintechs) that serve a specific consumer group as a means to grow non-interest income. Early leaders like Coastal Community Bank in Everett, Wash.,
Gonzobanker
DECEMBER 19, 2022
SoFI gets a commercial bank that brings deposits, compliance, AND business lending. Goes to MoneyLion for lots of obvious inappropriate behavior including violating the Military Lending Act regarding capped lending rates. The Smarter Bank Customer Experience Award. The Appropriate CFPB Target Award. Goes to CSI.
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