Remove Customer Experience Remove Digital Strategies Remove User Experience Remove UX
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[Podcast] What If? So What? Episode 2: What If I Convinced The CEO To Embrace Design?

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podcast , host Jim Hertzeld interviews Chris Bernard, VP of User Experience and Design at CDK Global and asks “What would happen if we convinced the CEO to embrace design?” Chris Bernard, VP of UX and Design, CDK Global is an executive focused on design, technology and strategy based in Chicago.

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The Business Value of Experience Design

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Whether you’re checking your bank balance, getting an oil change, or enjoying another curbside pickup for Taco Tuesday, everyone loves a great customer experience. And if you’re on the other side of that exchange, everyone wants to make their customers happy and coming back for more.