Remove Customer Experience Remove Digital Strategies Remove Operations Remove social media
article thumbnail

What Quibi’s Flameout Teaches Us about Behavior Change

Perficient

Last week mobile TV platform Quibi announced plans to shut down operations, just seven months after a promising debut. Making matters worse, early versions of Quibi offered no way for users to share content with friends, stymieing growth on social media. The mobile TV platform seemed to have it all. Why did it lose everything?

US 294
article thumbnail

Innovation All the Time

Independent Banker

The role of Alex Jimenez, senior vice president and director of digital and payments innovation at the $7.2 has evolved over the years from operations oversight to overseeing operations and innovation. We had just begun to really start talking about the digital space then,” he recalls.

article thumbnail

32 Corporate Innovation Labs In Retail

CB Insights

The Home Depot also operates a secondary lab out of Austin called BlackLocus. Pilot testing of these centers is ongoing to collect data on how to improve in-store customer experiences. CVS — Digital Innovation Lab. The CVS innovation center is focused on creating new digital health solutions.