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Is “Enterprise Intelligence” an Oxymoron? Breaking the 5 Blockers

FICO

AUGUST 19, 2022

Enterprise intelligence that powers digital customer experiences has never been more advanced — so why are 70% of digital transformations floundering? So, where’s the “intelligence” in today’s “enterprises,” and the digital customer experiences digital transformation promised to deliver?

Customer Experience 52
Customer Experience Analytics Strategy Management 52
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Finovate Debuts: Daon Brings Security and Convenience to Mobile Authentication

Fintech Labs Insights

DECEMBER 5, 2016

It’s important that companies think about their customers’ digital security and digital experience, moving away from that one-size-fits-all approach, such as more complex passwords and knowledge-based authentication to a more nuanced understanding of how different customers think and feel about their security experiences.

Security 12
Security Mobile Technology Virginia 12
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