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Using digital lending helps to reach small businesses

Independent Banker

OCTOBER 31, 2022

Improving the small business loan experience is a great way to build new relationships and deepen existing ones. We spoke with industry specialists about the priorities for community banks as they build a digital loan process for small businesses. Benefits of digital lending. Offer the ability to speed up the entire process.

Lending 91
Lending Community Bank Community Illinois 91
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The Sorry State of Contact Center Technology

Gonzobanker

SEPTEMBER 4, 2018

Customers love digital self-service—right up until they don’t, and then they want a live person. In our work with banks and credit unions around the country, an unavoidable truth comes up again and again: Even the flashiest digital strategy falls flat without the backing of a strong contact center.

Technology 115
Technology Resources Fraud Strategy 115
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