PYMNTS

DECEMBER 11, 2019

The nearly universal need for medication and other remedies is driving retail innovation via the pharmacy sector — and that includes the area of customer experience. One of the keys of the commerce game these days is providing a deeper customer experience, and that holds true when it comes to healthcare retail.

Retail 132

Retail Innovation Houston Customer Experience 132

PYMNTS

SEPTEMBER 14, 2018

Voice computing is another key focus, but Walmart isn’t going to leverage rival Amazon’s Alexa platform for that, of course. And while Amazon was spreading its Uberized grocery experience – or at least planning to spread it this week – Amazon Prime Now grocery was on the march again, adding another 10 major metros to the line-up this week.

Metro 122

Metro New York City Nashville Oklahoma 122

William Mills

MAY 10, 2016

There is a growing focus on customer experience and related compliance issues. Qumrum allows banks to actually document customer interactions online. Industry Solutions Marketing Mgr.). Showing a Know Your Customer solution on a browser-based platform. Assaf Frenkel (VP, Product & Marketing). Good job.

San Jose 40

San Jose Customer Experience Mobile social media 40