How Fake Reviews Undermine Restaurants’ COVID-19 Responses
PYMNTS
JUNE 15, 2020
Months of social distancing guidelines, stay-at-home orders and dine-in bans have crippled quick-service restaurant (QSR) revenue streams, with experts predicting the space will lose $240 billion by the end of 2020. Having a slick user interface and smooth mobile ordering system is not enough to attract customers, though.
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