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Chargeback Automation Is An Opportunity For Scale

PYMNTS

Chargehound saw there were automation tools that could help optimize revenue and support retailers as they scaled: Customer relationship management (CRM), email automation, marketing automation, payments, the list goes on. But chargebacks, she said, had been exempt from the automation game.

Retail 116
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Chatbot Tracker: Are Payments The Missing Link To Chatbot Success?

PYMNTS

Commerce marketing automation software Bronto’s Senior Product Manager, Matt Davis, commented to Retail Dive about the impact chatbots are having on the customer service industry alone: “This really represents a shift now to where chat is starting to become the center of this kind of brand or product retailer interaction, directly with the customer.

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FinovateSpring 2015 Sneak Peek: Part 8

Fintech Labs Insights

Register today to see and meet these innovators in person on May 12 and 13 at our upcoming conference in San Jose, California. Finicity helps developers build powerful apps to drive financial software innovation. Our platform brings innovation to mobile card services. Founded: 2015. HQ: Victoria, British Columbia, Canada.