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“We look at everything through the lens of our mission: to support the financial lives of our members and the communities we serve.”. The contact center serves as an improvement from both a customer relationship management perspective and a fraud-fighting one, for example. Embarking On A Digital Transformation.

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But as the prevalence of security breaches grows, so do the opportunities for community banks to position themselves as guardians of their customers’ personal data through compliance, technology and relationship building. Shielding sensitive customer information from prying eyes remains a chronic industry challenge. By Katie Kuehner-Hebert.

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Joseph Moreau, vice chancellor of technology at Foothill-De Anza Community College District in Silicon Valley, was quoted as saying : “Ransomware has rapidly risen, from my perspective, to be one of the foremost threats we’re facing in information technology, anywhere, let alone in higher ed.”.

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